100% fashion Staff with care

Wholesale Customer Service Representative

New York, NY 10018

Posted: 08/02/2019 Job Category: Customer Service Job Number: 113913

Title: Wholesale Customer Service Representative 

Location: NYC

Company: Luxury Apparel Brand 

Responsibilities:

  • Entering, organizing, and processing customer orders 
  • Work closely with specialty stores
  • Maintain& update shipping log for all accounts 
  • Work cross functionally with Wholesale and Distribution Teams
  • Facilitate the flow of EDI 
  • Ensure deliveries on time 
  • Work with Associates and Buyers on availability of stock items.
  • Guarantee same-day entry of stock special orders.
  • Field calls on general product inquiries and order shipping status

Requirements:

  • Bachelor's Degree required
  • Experience working with wholesale accounts + luxury fashion experience 

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