100% fashion Staff with care

Wholesale Customer Service Manager

Vernon, CA 90023

Posted: 11/16/2018 Job Category: Customer Service Job Number: 103493

Title:  Wholesale Customer Service Manager

Location: Greater LA Area 

Job Duties:

  • Monitor compliance, update routing guides and dispute chargebacks
  • Manage orders from inception to delivery ensuring compliance at each step of the supply chain
  • Track incoming and open orders, communicate with sales reps and customers
  • Monitor order status, back orders, cancellations and adjustments
  • Communicate and give direction to our 3PL
  • Data Entry for orders, customer set-up

Job Requirements:

  • At least 3 - 5 years' of relevant work experience
  • Experience in Apparel Manufacturing
  • Experience with Apparel ERP Software
  • Proficient with Microsoft Word and Excel
  • Excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Data entry in various platforms

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