100% fashion Staff with care

Wholesale Customer Service

Iselin, NJ 08830

Posted: 08/16/2018 Job Category: Customer Service Job Number: 99700

Title:  Wholesale Customer Service

Location: Iselin, NJ 

Responsibilities: 

  • Process sales orders, changes, extensions & substitutions etc.
  • Monitoring EDI orders for EDI accounts
  • Follow up on unconfirmed orders and contact accounts regarding confirmations 
  • Run daily reports to ensure orders are shipping
  • Review sales order for allocation, picking and shipping
  • Track deliveries on late styles
  • Answer customer Inquiries
  • Coordination of reworks ( retail price tickets and all customer floor ready requirements) along with allocations.
  • Interface very closely with the Import, Rework and Production departments
  • File all information, reports, sales orders and updates

Requirements: 

  •  Must have wholesale and EDI experience 
  • Strong verbal and written communications skills
  • PC Proficiency with Word and Excel

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