100% fashion Staff with care

Training Manager

New York, NY 10018

Posted: 03/16/2020 Job Category: Learning and Development Job Number: 122862

Job Description

Title: Training Manager

Location: New York, NY

Company Description: Luxury Accessories Brand

  • Product Training
  • Development and implementation of training plans in line with business objectives and strategies.
  • Partner with functional leadership in to provide training solutions that fit business needs.
  • Proactively gather training effectiveness metrics, analyze data and review, edit and re-design existing curriculum as needed.
  • Share passion for conducting brand trainings; expert in providing education on the brand essence as well as training on brand standards.
  • Ability to create & develop the ultimate luxury learning experience with internal teams & external customers through both in field and group trainings.


  • Responsible for developing training plans that is line with business objectives and strategies
  • Partner with key business stakeholders to understand and develop specific training modules that focuses on the needs of the audience
  • Deliver all internal & external trainings; sales force, ISS team, customers, internal & external managements
  • Coordinate all aspects of training courses and workshops including schedules, logistics and materials
  • Establish partnerships with licensor to ensure the integrity of the brand training content
  • Liaise with Milan corporate team for on-going feedback to improve both collection & official brand par excellence training materials
  • Manage all aspect of analytics regarding the training, ie post training evaluations, participant performance and end of program evaluations

Field Support

  • Coach & Train Independent sales Team
  • Act as a field trainer supporting Sales & ISS teams in the field on the brand knowledge and visual merchandising
  • Build relationship with the field management teams


  • Manage & track budget
  • BA/BS Degree
  • 5+ years’ experience in Training and/or L&D capacity
  • Ability to travel 30-50%
  • Experience in managing training programs from development to execution
  • Experience interacting with and influencing managers and business leaders
  • Understanding of learning design and adult learning methodology
  • Organizational principles & practices
  • Experience as a Training and Quality Assurance Leader with a solid record of building, leading and inspiring teams within a customer service environment

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