100% fashion Staff with care

Showroom Director (Men's)

Charlotte, NC 28203

Posted: 10/11/2018 Job Category: Retail Job Number: 102149

Title: Showroom Director

Company: Luxury Customer Menswear Retailer


Location: Charlotte, North Carolina

Responsibilities:  

  • Recruit, hire and train top talent for the showroom
  • Give direction and feedback to Style Advisers on an ongoing basis and complete performance reviews, create opportunity for them to utilize their strengths, and catch any potential issues to correct
  • Develop detailed knowledge base on all mills, customization, and product
  • Keep up to date on new products and technologies
  • Meet with clients one-on-one to create custom casual and formal garments
  • Address and resolve any escalated customer issues regarding product or service
  • Manage showroom maintenance & accessory inventory
  • Ensure the sample department is clean, organized, and a safe work environment
  • Manage events calendar & assist in execution for the Showroom

Requirements:

  • Bachelor’s Degree relevant to the position or industry
  • Direct sales experience – creative & strategic in approach
  • Consumer or Retail Management experience
  • World-class communication and pipeline management skills
  • Prior affiliation with successful customer-facing businesses, preferably in the retail or luxury industries
  • Knowledge and/or passion for the menswear industry and an understanding of the competitive market

Salary: Base salary + commission

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