100% fashion Staff with care

Shift Leader

Los Angeles, CA 90067

Posted: 06/22/2018 Job Category: Retail Job Number: 97480

Title of Job: Shift Leader


Company Description: High End Restaurant


Location: Los Angeles, CA

Schedule: Full time availability. Days/nights/ and weekends (Friday – Monday is a must)

Responsibilities:

  • You will provide daily working supervision of team members to ensure the company’s standards are maintained and continually improved
  • Act as the liaison between the associates and management regarding customer satisfaction
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates effectively with Store Manager
  • Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
  • Provides feedback to store manager on team member performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Delivers legendary customer service .
  • Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Follows policies and procedures, including those for cash handling and safety and security, to ensure the safety of all team members during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team
  • Maintains regular and punctual attendance

REQUIREMENTS

  • High School Diploma required, Bachelor's Degree preferred.
  • Food handling and food safety experience including food hygiene and health & safety certificates where required by local legislation.
  • 2+ year’s prior professional experience in retail/ restaurant environment. 
  • Strong communication, interpersonal, organizational and problem solving skills.
  • Strong leadership skills and the ability to coach and mentor team with professional maturity.
  • Ability to effectively plan and organize tasks in a high volume environment
  • Must be able to lift and carry up to 50lbs.
  • Must be able to work standing for up to 8 hours per day.
  • Must be available to work day, nights, weekends, and holiday hours.

 

Salary: Commensurate upon experience

 

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