100% fashion Staff with care

Senior E-Commerce Manager

Los Angeles, CA 90210

Posted: 06/06/2019 Job Category: E-commerce Job Number: 111169

Title: Senior E-commerce Manager
Location: Los Angeles 
Company: Luxury Eccentric Clothing/Accessories Brand

The Senior eCommerce Manager is responsible for developing and executing the overall eCommerce strategy for the brands' site operations including but not limited to:?

  • Oversee eCommerce platform including performance monitoring, analysis and development of improvement recommendations
  • Oversee site merchandising ensuring key goals are achieved/exceed
  • Oversee testing and QA to approve all web programs
  • Develop and execute focused sales and marketing plans to meet strategic objectives within the online channel while aligning to both company and key account goals
  • Develop and actively monitor content and merchandising plan for web to ensure ongoing update of website content and sale of product; optimizing as appropriate
  • Manage daily site content and ensure communication and visuals are aligned with brand image, standards and strategy
  • Manage web calendar and lead web planning meetings regarding seasonal product process, site launches, email deployment alongside communications teams, promotions, site enhancements, etc.
  • Manage all online product content for web data loads, accurate inventory and product information
  • Lead coordination between web/graphic designers and developers, suggesting and implementing appropriate strategies for all online operations, i.e. order processing, fulfillment, marketing and advertising
  • Review customer journey through the site, recommending adjustments with key stakeholders to enhance customer experience and conversion rates
  • Drive online conversion rates
  • Define short- and long-term tactics for continued sales growth
  • Aggregate all available data and analytics to accurately share consumer profiles and purchasing patterns; identifying best-sellers and slow-movers in order to optimize online product mix and merchandising
  • Serve as main point of contact with 3rd party eCommerce partners
  • Monitor and adhere to eCommerce department budgets
  • Oversee team of associates and interns; assist in hiring, performance reviews, and overall team development


  • Bachelor’s Degree in Business or a related field
  • 3-5 years of professional experience managing eCommerce business including developing and launching eCommerce businesses/platforms, from conception to completion
  • Must have deep knowledge of global eCommerce models and digital technology
  • Must have experience working with executive level leaders, internally and externally
  • Must have excellent communication skills (verbal and written) and excellent interpersonal skills
  • Must have superb organization, time management and project management skills
  • Must be able to thrive and excel in an entrepreneurial, start-up type environment that includes meeting tight deadlines and short turn-around times
  • Must have a proven and consistent track record of executing against an aggressive growth strategy and delivering results
  • Global business experience is Preferred

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