100% fashion Staff with care

Salon Receptionist

Dallas, Texas 75205

Post Date: 03/26/2018 Job ID: 93922 Job Category: Administrative/Reception

Role: Salon Receptionist

Location: Dallas, TX

Company: Popular Salon & Spa Brand

Responsibilities: 

  • Meets and greets clients by checking them in and out of the salon.
  • Provides superior customer service to all clients.
  • Obtain clients name and check into salon using standardized check in method
  • Follow all directives of the Customer Service Initiative
  • Offer to escort new clients to check in room
  • Makes appointments capturing full client name and telephone number
  • Handles cancellations, verifying the time and name of the client who is canceling
  • Answer all client inquiries
  • Process all gift certificate sales
  • Ensure the front desk is supplied (and is neat) with all promotional materials including tip envelope, appt cards, service menus
  • Sells product

Requirements:

  • handles cash, credit card and gc payments
  • must have superior customer service skills to interact with clients; must have neat front desk appearance.
  • must have computer/data entry skills with the ability to type approximately 50 wpm
  • 6 months to 1 year related reception and/or customer service experience
  • in a salon/retail, luxury goods or hotel/hospitality environment

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