100% fashion Staff with care

Sales Associate

Palo Alto, CA 94304

Posted: 08/10/2018 Job Category: Retail, Sales Associate Job Number: 99402

Position: Sales Associate

Brand Description: Luxury RTW and accessories brand 

Location: Palo Alto, CA

Responsibilities: 

Sales & client service 

· Achieve and exceed monthly and annual sales targets: both personal and store goals 

· Demonstrate knowledge and understanding of different sales techniques, for example cross selling, in order to drive your sales and KPIs. 

· Consistently provide excellent customer service.

· An understanding of current products, trends and collections and ensuring that clients are informed and aware. 

Back of house 

· Replenish stock and maintain high standards of merchandise and product presentation. 

· Maintain your designated section. 

· Support with the processing of shipments and transfers, in line with the relevant procedures. 

Requirements:
· Strong knowledge of KPI’s, sales goals, and clienteling.

· Experience in a customer service role with face-to-face customer contact 

· Ability to adapt to frequent change and a high pressure environment 

· Ability to initiate contact and communication 

· Motivated by being a team player with a common goal 

· Excellent communication skills

· Client book is strongly preferred – and ability to build and maintain a client book

Salary: $22-23/hr (depending on experience) + commission

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