100% fashion Staff with care

Retail training Manager

New York, NY 10018

Post Date: 08/10/2018 Job ID: 99417 Job Category: Retail

Title of Job: Retail Training Manager

Company Description:  Luxury Brand

Location:  New York NY

Responsibilities:

-Oversee operational procedures are running smoothly & train teams on becoming more efficient

-Create performance plans and follow up to assure that there are improvements across the board

 - Partner with Retail Management and HR to identify strengths and opportunities for improvements

- During store visits, coaches store staff on the floor to capture in the moment training opportunities

- Partner with Store Managers to build dedicated store and individual action plans to improve KPIs and enhance the client experience

- Coordinates and delivers in the stores all learning programs regarding product knowledge and selling techniques

- Seasonally, partner with Buyer and Planner to deliver merchandise training on the buy

- Liaise with Wholesale team to provide training tools, material and know-how to DSA population

Requirements: 

- 75% of travel required (2 days in office, 3 days of store visits)

- Luxury retail background

- Knowledge of menswear is a plus

- Coaching skills

- Customer orientation and Planning and organization

- Drive and pro activity

- Flexibility and passion to deal with different cultures


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