100% fashion Staff with care

Retail Training Manager

New York, NY 10022

Posted: 10/30/2018 Job Category: Human Resources Job Number: 102808

Title: Manager, Retail Training                                                  

Company: Iconic Luxury Brand      

Location:  New York, NY                                                                               


  • Assess developmental needs to direct training initiatives for the Retail division.
  • Development of new materials.
  • On-board new hires in conjunction with the Human Resources department to assign appropriate retail focused training modules.
  • Identify suitable training solutions for Associates, including actively searching, creatively designing and implementing effective methods to educate and enhance performance.
  • Provide training and staff development programs using knowledge of effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences (both via teleconference and video conference) and digital technology.
  • Develop trainer development programs and coach others involved in training efforts.
  • Conduct follow-up studies of all completed training to evaluate and measure results.
  • Manage and execute training programs already in place, modifying and improving as needed. 



  • Bachelor’s degree.
  • At least 5+ years of writing, teaching and training experience in a retail environment for the US and Canada (preferably luxury specialty retail).
  • Must have qualifications in training and development.
  • Knowledge of LMS systems and other digital platforms.
  • Proven ability to lead by example, foster mentoring relationships, create momentum and cultivate organizational change.
  • Work effectively as a team member with other members of management.
  • Ability to exemplify and communicate the desired culture and philosophy of the brand.
  • Outstanding verbal, written, and presentation skills.
  • Ability to speak more than one language (preferred, not required).
  • Proficiency in Microsoft Office.
  • Ability to travel 30-40%

Salary: DOE

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