100% fashion Staff with care

Retail Operations Manager

New York, NY 10013

Posted: 01/04/2019 Job Category: Operations Job Number: 104859

Title: Retail Operations Manager

Company: leading luggage + travel accessories company

Location: NYC


Job description


– Develops and maintains operational plans to include all business requirements which include labor hours, KPI reporting, and meeting financial objectives.

– Establishes quality control standards, develops budget and cost controls, and obtains data regarding both internal and external business metrics.

– Provides guidance and development of client SOP’s, including personnel requirements, material needs, subcontract requirements, facility and equipment needs.

– Develop and/or maintain all retail processes, policies, and procedures.

– Ensures all established costs, quality, and delivery commitments are met.

– Responsible for inventory management, bi-annual inventory count and inventory movement in the POS system.

– Coordinates activities with all other functions of the organization and utilization of human resources, IT, and equipment.

– Reviews operating reports and directs the resolution of operational and customer service problems to ensure minimum costs and prevent operational delays.

– Responsible for financial analysis of the operational expenses.

– Trains and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.

– Maintain safe, secure, and healthy facility environments



Bachelor’s Degree in Management or another business-related field 

Eexperience in a fast-paced retail environment

- Experience with developing key performance indicators (KPIs) to drive operations and financial objectives

- Strong tactical management experience

- Strong verbal and written communication

  skills and capable of communicating effectively and timely with customers, management and co-workers.

-Team player with strong interpersonal and leadership skills.

- Strong MS Excel and PowerPoint skills.

- Cegid (POS)knowledge is a big plus.

- Strong MS Excel and PowerPoint skills.

- Cegid (POS)knowledge is a big plus


Salary: DOE

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