100% fashion Staff with care

Regional Operations Manager

West Hollywood, CA 90069

Posted: 03/01/2019 Job Category: Operations, Retail Job Number: 107467

Title of Job: Regional Operations Manager
Company Description: Beauty Lifestyle Brand
Location: West Hollywood, CA
Responsibilities:

  • This role will be on the fast track to a Director of Operations or COO position, depending on experience and performance 
  • As a key part of the Executive team, lead and manage all Field and Operational activities
  • Directly manage Boutique Managers including but not limited to: staffing, training and development, operations, events, P&L, standards, sales and service
  • Assist in all recruiting and on-boarding efforts
  • Support executive team in building sales plans for the retail division and act as voice of the field
  • Create and manage in-store incentives, contests and recognition programs
  • Support stores in physical inventories and assist in risk management, loss prevention, petty cash and general security
  • Supply and vendor re/negotiation to cut costs, control store expenses and maximize effectiveness
  • Create, update and implement appropriate updates to the Policy & Procedure
  • Support store remodels and reconstruction
  • Partner closely Product, Finance and Events departments
  • Participate in the weekly management team conference call.  Prepare and communicate stores progress and plans for the coming week/month
  • Meet with store management weekly
  • Project manage as needed; projects include but are not limited to philanthropic efforts, trainings, corporate events, field events, corporate communications, marketing collateral, loyalty programs and initiatives, client relations, brand partnerships
  • Multi-task and oversee several projects at once in a corporate but entrepreneurial environment

Requirements:

  • Must have 7+ years of experience in a Retail Operations (or similar) role
  • 4+ years of experience as a multi-unit manager
  • MUST come from health and wellness, fitness, spa, beauty, skincare, hospitality and/or food and service retail background. Other candidates will not be considered
  • Experience in a fast-paced, high service environment
  • Must be a creative thinker who is comfortable in a fast-paced, ever changing environment
  • Detail-oriented, amazing communicator that thrives off of interaction with others and can unite departments to one brand vision

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