100% fashion Staff with care

Regional Operations Director of Retail

Hollywood, CA 90210

Posted: 03/20/2019 Job Category: District/Regional Manager, Retail Job Number: 108246


  • Communicates and drives Company and Division strategic direction and long-range plan. Develops and executes a Regional plan to achieve both long term and short term financial objectives.                                                  

  • Develops talent through regular coaching of Store Managers.

  • Establishes and maintains standards of accountability for Store experience, Product Excellence and Brand Strength objectives.

  • Drives the development of talent pipeline through recruitment, succession planning, high engagement and learning

  • Identifies, develops and leverages existing talent to meet both short-term and long-term business goals. Unleashes the "best you" in our talent.

  • Serves as an ambassador for his/her region and the voice of the stores to HQ.


  • Establish and maintain a culture built on lasting relationships with both our internal and external customer.

  • Maximize loyalty and Omni-channel business to drive results.

  • Leverage all field employees by creating a team of highly engaged, empowered employees who can confidently connect and service the customer.

  • Inspire a forever loyal customer by modeling an optimistic attitude.


  • Drive the region’s business plan execution and control expenses (Payroll, travel etc.).

  • Own full P&L for region.

  • Drive gross margin dollars and profit.

  • Manage budget effectively.

  • Model operational excellence through leadership and thoughtful decision making.


  • Lead a high performing team through development and accountability.

  • Foster a work environment that inspires creativity and entrepreneurial spirit aligned with Brand vision.

  • Create a sustainable inclusive and collaborative work environment.

  • Attract, hire and assess best talent.


  • Leverage based business partners to ensure seamless inventory and in stock position.

  • Ensure Store Managers team has the tools and resources necessary to make quality decisions to drive business.


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