100% fashion Staff with care

Private Client Stylist

New York, NY 10013

Posted: 04/15/2019 Job Category: Retail, Stylist Job Number: 109256

Job Description

Title: Private Client Stylist 

Location: New York, New York

Company Description: Luxury multi-brand fashion house with multiple boutiques across the US and a curated selection of apparel and accessories.

WHAT YOU’LL DO:

  • Engage with existing and prospective VIP clients by providing an extraordinary experience in order to evolve your client book and our private client base
  • Provide exceptional advice and customer service while building and maintaining lasting relationships with both current and new clients
  • Develop and maintain various channels of communication with top clients and become a reliable advisor, informing clients of new products, events, and designers
  • Drive tangible and intangible revenue through client acquisition and retention 
  • Build client loyalty by planning, executing, and/or participating in regular engagement activities, including private shopping appointments, events, dinners, etc.   
  • Report to, and work closely with, the Private Client Manager to track personal sales against targets, ensure that KPIs are met, and strategize to maximize sales opportunities
  • Provide weekly comprehensive feedback on book of business, sales activities, and any assigned contributing projects
  • Identify opportunities in order to grow the business and develop existing customers to top spending level
  • Collaborate with complementary teams to enhance business coordination and client services
  • Work in connection with the standing boutiques across the U.S.
  • Attend all relevant company events and activations to support business development and represent our brand in a high-quality, upstanding manner

WHO YOU ARE:

  • You have an existing elite book of VIP clients and significant work experience within a sales environment
  • You have previous online luxury experience and are comfortable with working within a quickly-evolving environment
  • You can demonstrate strong selling skills to actively and genuinely develop new clients and nourish existing client relationships
  • You demonstrate strong product and market knowledge and keep updated on all global brands and trends
  • You have excellent written and verbal communication etiquette; a second language would be an advantage for international customers, but not required  
  • You are proactive in your sales approach, with an ability to suggest ideas and develop action plans to improve customer experience and sales        
  • You have strong computer literacy and digital knowledge
  • You demonstrate a high degree of professionalism in communication, attitude and teamwork with clients, peers and management team
  • You are dedicated, flexible, determined, and solutions-focused, with a logical yet creative approach to initiatives and challenges
  • You are extremely detail-oriented, with excellent organizational and time management skills     

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