Pop Up Retail Management (all levels)

Hiring managers at all levels for an experiential summer pop-up in Soho, New York City.   Managers will be responsible and accountable for daily management of operations and personnel, while maintaining a high level of customer service.  Applicants must have previous management and customer service experience.

Responsibilities Include (but are not limited to): 

• Oversee store operations, including, but not limited to maintaining stock (organization, replenishment, and inventory control) and store cleanliness and general housekeeping
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided and all standards are being met
• Train and communicate with Brand Ambassadors to ensure the team is fully educated on brand pillars and marketing strategies 
• Manage staff scheduling and approve weekly payroll
• Implement and maintain regular inventory management
• Foster an inspiring environment for training & growth of Brand Ambassadors, and provide constructive feedback
• Resolve all concerns and take disciplinary action as needed
• Enthusiastically create memorable brand experiences for consumers
• Maintain working knowledge of product in order to be a subject matter expert
• Be on-site on time/early for shift and special events
• Present a professional appearance & demeanor, and wear specifically required apparel
• Engage consumers and share key messages about the product and encourage participation in experiential elements in-store
• Ensure company policy and procedures are adhered to, and that Brand Ambassadors are being held to the highest standards 

Requirements:

• Excellent leadership & management skills
• Experience and / or interest in events, promotions, consumer marketing or community marketing
• Must be able to work weekends
• Analytical and problem-solving abilities
• Must excel in multi-tasking within a fast-paced organization
• Effective organization and planning skills
• Adaptability and creativity
• Energetic and confident in engaging with staff & customers
• Ability to respond under pressure
• Physical activity may be required, e.g., stocking inventory and supplies, comfortably lift up to 30 lbs