Pop Up Retail Management (all levels)
Soho New York, New York 10013
Hiring managers at all levels for an experiential summer pop-up in Soho, New York City. Managers will be responsible and accountable for daily management of operations and personnel, while maintaining a high level of customer service. Applicants must have previous management and customer service experience.
Responsibilities Include (but are not limited to):
- Oversee store operations, including, but not limited to maintaining stock (organization, replenishment, and inventory control) and store cleanliness and general housekeeping
- Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided and all standards are being met
- Train and communicate with Brand Ambassadors to ensure the team is fully educated on brand pillars and marketing strategies
- Manage staff scheduling and approve weekly payroll
- Implement and maintain regular inventory management
- Foster an inspiring environment for training & growth of Brand Ambassadors, and provide constructive feedback
- Resolve all concerns and take disciplinary action as needed
- Enthusiastically create memorable brand experiences for consumers
- Maintain working knowledge of product in order to be a subject matter expert
- Be on-site on time/early for shift and special events
- Present a professional appearance & demeanor, and wear specifically required apparel
- Engage consumers and share key messages about the product and encourage participation in experiential elements in-store
- Ensure company policy and procedures are adhered to, and that Brand Ambassadors are being held to the highest standards
Requirements:
- Excellent leadership & management skills
- Experience and / or interest in events, promotions, consumer marketing or community marketing
- Must be able to work weekends
- Analytical and problem-solving abilities
- Must excel in multi-tasking within a fast-paced organization
- Effective organization and planning skills
- Adaptability and creativity
- Energetic and confident in engaging with staff & customers
- Ability to respond under pressure
- Physical activity may be required, e.g., stocking inventory and supplies, comfortably lift up to 30 lbs