100% fashion Staff with care

Personal Shopping Manager

New York, NY 10013

Posted: 09/27/2019 Job Category: Sales Job Number: 117289

Job Description

Title: Personal Shopping Sales Manager

Company: Luxury digitally focused personal shopping start-up

Location: New York, New York

Key Responsibilities

  • Lead a team of Personal Shoppers in New York across all levels
  • Work closely with global team
  • Support Personal Shoppers plan to ensure client growth and targets
  • Take charge of group and individual team meetings (sales progress, key performance indicator progress and priorities)
  • Manage recruiting within US market for new Personal Shoppers
  • Support team through client communications, sale potentials and challenges to deliver results. 
  • Manage your team on a daily/weekly basis to increase client outreach
  • Provide Sales and Customer Service expertise to resolve challenges and opportunities escalated by the team

Key Experience & Competencies

  • 5+ years in B2C Sales
  • 3+ years managing a Sales team in a high growth B2C business
  • Luxury goods experience is a plus
  • Proven track record of leading and mentoring sales teams to exceed targets
  • Knowledgeable on social media platforms and a quick learner
  • Positive and strategic leader, able to thrive on accountability
  • Comfortable being open and honest
  • Experience technology and data to increase efficiency and sales output
  • Highly data driven and analytical approach
  • Excellent sales acumen and customer first approach
  • Great problem-solver
  • Able to prioritize and think strategically
  • Self-motivated through growth within an evolving business environment


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