100% fashion Staff with care

Operations Quality Assurance Analyst

San Francisco, CA 94005

Posted: 07/29/2020 Job Category: Operations, QA Job Number: 144008

Job Description

Title: Operations Quality Assurance Analyst 
Company Description: Sustainable Fashion Startup
Location: San Francisco, CA

Key Responsibilities:
  • Resolve issues regarding orders.
  • Locate missing items or replacements.
  • Organize and report on problems regarding orders.
  • Perform inventory audits to ensure items are processed correctly.
  • Work with Outbound and Inbound Team Leads to ensure optimal processes.
  • Communicate with the Customer Experience Team to resolve issues for customers.
  • Oversee software bug identification and reporting.
Position Requirements:
  • Completed Associate's and/or Bachelor’s degree.
  • Understanding of Quality Assurance fundamentals.
  • Experience with operational & systems analysis is a plus!
  • Strong verbal and written communication skills.
  • Creative problem-solving skills with a "go-getter" attitude.
  • Ability to manage work flows and hit set metrics.
  • Excellent organizational and time management skills.
  • Adaptable to changing processes and works well with teams.

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