100% fashion Staff with care

Operations Manager

New York, NY 10018

Posted: 04/17/2020 Job Category: Operations Job Number: 126592

Job Description

Consumer Goods Brand

Operations Manager
New York, NY

Operations and Sales Manager to act as a strategic thinker who will create and execute new processes and procedures

This role will ensure the logistical procedures of the Technical & Quality Department are met, including transportation, exchanges, spare parts stock management, and supplier orders as they pertain to the After Sales process.

• Ensure the After Sales Program is operating efficiently and without service interruptions; manage product pickups. 

• Review and identify areas of improvement within the After Sales Program (ASP); including  pick-ups, shipping boxes, spare parts, exchanges

• Oversee all supplier order management & inventory 

• Cooperate closely with Call Center & Perform audits and provide resources for continual improvement

• Perform yearly warehouse audits and follow up on open Action Plan points

• Oversee 3rd party management 

• Bachelor degree required
• Experience in Inventory and Budget Management

• 5+ years’ experience leading/managing a team

• 5 years’ experience in technical area preferred


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