100% fashion Staff with care

Operations Manager/Director

Huntington Beach 92647

Posted: 10/29/2020 Job Category: Operations Job Number: 156635

Job Description

Operation Manager/Director -

Our client, a fast growing consumer products company, is looking for an Operations Manager to work closely with the CFO to ensure the smooth operation of their warehouse. The person should be on an upward career track and be ready to take on more responsibilities to further their growth. The Operation Manager will oversee the Warehouse and act as a liaison between Management and the rest of the team. Communication, verbally and written, troubleshooting, and a “get it done” attitude are a must.
This position will report directly to the CFO and work out of their Huntington Beach office.

Primary Responsibilities:
•    Onboard new retail customers and ensure adherence to shipping/routing guide requirements
•    Strategically manage and maintain open order report for future shipments to retail customers
•    Identify opportunities to improve shipping times, save money, and simplify processes
•    Act as main point of contact between the Warehouse, Sales Team and Management to ensure customer questions are answered in a timely manner 
•    Troubleshoot shipping delays/issues with freight carriers and manage communication with customers
•    Manage customer chargeback procedures
•    Manage a variety of ERP related reports
Oversea warehouse team of 40+ people, 2 warehouses, and 2 3PL’s

Skills & Experience:  
•    10+ years of experience managing a warehouse team of 40+ people
•    Experience with various ERP systems
•    Experience shipping to big box retailers 
•    Strong Microsoft Excel skills
•    Excellent online/digital communication skills
•    Highly organized, detail oriented, self-motivated, and ability to work in a rapidly growing company
•    Bachelor's Degree

•    Competitive Compensation
•    Health Insurance
•    401k Retirement
•    Yearly Bonus
•    Product discounts
•    Regular company lunches

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