100% fashion Staff with care

Loyalty & Retention Marketing Manager

New York, NY 10019

Posted: 05/15/2020 Job Category: CRM, Digital Marketing Job Number: 130728

Job Description

Title: Loyalty & Retention Marketing Manager
Company: Fast growing beauty and skincare brand 
Location: New York, New York

  • Deliver on loyalty program goals, including acquisition, development, and retention.
  • Execute against loyalty marketing calendar; lead projects to ensure key milestones are met and project requirements are delivered on time.
  • Partner with internal teams impactful marketing communications on-time and with accuracy.
  • Collaborate with Creative and Integrated Marketing teams to create compelling InCircle moments within broader NM campaigns and stand-alone InCircle marketing.
  • Manage the creative request process for program asset needs.
  • Assess effectiveness / P&L impact in partnership with Customer Insights, Media, and Finance teams
  • Monitor competitive and industry trends to serve as subject matter expert within the organization
Job Requirements
  • Experience in loyalty marketing or related subject matter
  • Customer-first mentality
  • Strong project management with the ability to manage, implement and analyze various initiatives in a fast-paced environment
  • Ability to multi-task, prioritize, and coordinate support functions
  • Prior exposure to agile operating models and cross- functional teams is a plus
  • BA/BS degree in Marketing or related field

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