100% fashion Staff with care

Key Holder-Lifestyle Brand

New York, NY 10018

Post Date: 05/04/2018 Job ID: 95526 Job Category: Retail

Title of Job: Key Holder

Company: Lifestyle Brand

Location: New York, NY

The objective of the position is dual:

  • Fulfill our e-commerce orders and take care of e-commerce customer service (phone / email / live chat);
  • Develop, with other sales assistant, the sales of our physical boutique in the UES, through lively and appropriate merchandising strategies, relevant product selection within the company's  range, considerate and warm customer service, and rigor. The sales assistant also helps in all areas of store operations as requested and online orders.

Responsibilities

  • Accurately fulfill e-commerce orders and insure efficient and friendly customer service
  • Provide a friendly and welcoming environment
  • Build loyalty through excellent customer service
  • Maximize personal sales
  • Maintain brand’s visual standards
  • Communicate product feedback to manager
  • Clean, vacuum, fold, steam and replenish sales floor
  • Monitor inventory accuracy
  • Cash management

Requirements / mandatory qualities and skills

  • Down-to-earth, simple, friendly, elegant character
  • Strong sense of fashion style
  • Knowledge of UES clientele’s expectations and shopping habits
  • Deep knowledge of the product / will, curiosity, and ability to learn
  • Rigorous, honest, dependable mindset (inventory and cash management)
  • Up-to-date about the current retail, omnichannel environment
  • Track record of loyalty
  • Pro-active, willing to take the store upwards (leadership)
  • Independent while team player
  • At ease with stretches of alone time
  • Francophile
  • Articulate orally and in writing – with a will to please and go the extra mile for customers. We believe that great sales are a natural consequence of such a will, combined with excellent product knowledge.
  • Practical mindset and attitude
  • Mastery of basic computer skills (Word, Excel, POS systems) to fill in reports and fulfill orders

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