Integrations Support Specialist
900 Hilgard Ave Los Angeles, California 90024
Title: Integrations Support Specialist
Company Description: Fashion Software Company
Location: Los Angeles, CA
If you love data, logic problems, learning new technologies, and helping people successfully get from A to B, then this could be the position for you.
Troubleshoot integrations data issues to ensure systems are running smoothly.
Troubleshoot app issues or bugs that are raised by clients or internally.
Test issues to replicate what a client might be experiencing and how to produce.
Become an expert and understand the ins-and-outs of our web and integrations to best serve client needs in both technical and non-technical fields.
Be a champion of world-class customer service, and have a passion for delivering a high quality customer experience.
Interact professionally with VIP customer clients.
Entry level position; 2-4 years in the workforce
BA/BS preferred, or equivalent experience
Experience with Quickbooks, Netsuite, Full Circle, Stichlabs, Apparel Magic, etc
Comfortable multi-tasking and juggling competing/changing priorities in a fast-paced, ever-evolving, entrepreneurial startup environment
Solid writing and presentation skills
Understanding of SaaS, CRM, ERP, and mobile software is a plus
Experience in the fashion industry a plus
Above all else, able to think beyond the status quo with a can-do attitude and an appetite for success!