100% fashion Staff with care

IT Support & Customer Service

Los Angeles, California 90024

Post Date: 06/01/2018 Job ID: 96617 Job Category: PIPELINE JOB

Title: IT Support 
Company Description: Fashion Software Company 
Location: Los Angeles, CA 

Job Responsibilities: 

  • Troubleshoot integrations data issues to ensure systems are running smoothly. 
  • Troubleshoot app issues or bugs that are raised by clients or internally. 
  • Test issues to replicate what a client might be experiencing and how to produce.   
  • Offer exemplary customer service 
  • Work professionally with VIP clients

Requirements:

  • Entry level position
  • BA/BS preferred
  • Experience with one or all Quickbooks, Netsuite, Full Circle, Stichlabs, Apparel Magic, etc
  • Thrive in a start-up environment with an ability to multi-task with flexibility for ever-changing tasks   
  • Solid writing and presentation skills 
  • Understanding of SaaS, CRM, ERP, and mobile software is a plus 
  • Experience in the fashion industry a plus 

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