IT Support & Customer Service
Los Angeles Los Angeles, California 90024
Title: IT Support
Company Description: Fashion Software Company
Location: Los Angeles, CA
- Troubleshoot integrations data issues to ensure systems are running smoothly.
- Troubleshoot app issues or bugs that are raised by clients or internally.
- Test issues to replicate what a client might be experiencing and how to produce.
- Offer exemplary customer service
- Work professionally with VIP clients
- Entry level position
- BA/BS preferred
- Experience with one or all Quickbooks, Netsuite, Full Circle, Stichlabs, Apparel Magic, etc
- Thrive in a start-up environment with an ability to multi-task with flexibility for ever-changing tasks
- Solid writing and presentation skills
- Understanding of SaaS, CRM, ERP, and mobile software is a plus
- Experience in the fashion industry a plus