IT Help Desk
108 W 39th Street New York, NY 10018
Title: IT Help Desk
Company: International Brand
Location: NYC but Travel throughout the US
•Coordinate delegated projects and IT services with Spanish IT team.
•Management of security equipment such as antivirus, backup and firewalls.
•Implement the IT Corporate security plan including data protection laws.
•Maintenance of official procedures and IT infrastructure Contingency Plans
•Helpdesk support to IT users at supported locations.
•Purchase equipment and relationship with local IT suppliers.
•Hardware & software installation and maintenance.
•Telephony & mobile support.
•First level support to end user applications and escalation to HQ IT