100% fashion Staff with care

IT Help Desk

New York, NY 10018

Posted: 03/07/2019 Job Category: Helpdesk/Desktop Support Job Number: 107717

Title: IT Help Desk 

Company: International Brand 

Location: NYC but Travel throughout the US 

Responsibilities: 

•Coordinate delegated projects and IT services with Spanish IT team.

Security

•Management of security equipment such as antivirus, backup and firewalls.

•Implement the IT Corporate security plan including data protection laws.

•Maintenance of official procedures and IT infrastructure Contingency Plans 

General

•Helpdesk support to IT users at supported locations.

•Purchase equipment and relationship with local IT suppliers.

•Hardware & software installation and maintenance.

•Telephony & mobile support.

•First level support to end user applications and escalation to HQ IT

 

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