100% fashion Staff with care

General Manager

New York, NY 10012

Posted: 05/16/2019 Job Category: Retail Job Number: 110490

Title: General Manager

Location: New York, NY - Madison Ave

Company Description: Women's Advanced Contemporary Apparel Brand


- Recruit, hire, and train all new sales associates, supervisors & managers; coach and develop team members on the spot.

- Handle all scheduling, breaks, and approve time off for employees. 

- Handle all customer complaints and issues with poise and attentiveness.

- Manage the sales floor and engage with employees and customers by providing exceptional assistance and customer service.

- Manage and develop sales goals for individual team members and assist with their progress and personal growth. 

- Coach and develop sales associates on clienteling and building a book of business for themselves individually. 

- Meet and exceed personal store sales goals, conversions, and KPI's set by corporate standards.

- Manage profitability through staffing and payroll and via inventory control initiatives such as shrinkage and proper inventory management. 

- Perform routine cycle counts in order to keep track of correct inventory levels.

- Take on merchandising and operations roles such as stock replenishment, shipment processing, and visual merchandising initiatives.

- Able to offer customers product and brand knowledge; be able to speak to current and future fashion trends each season in line with the brand.

- Act as a brand ambassador and strive to achieve the brand ideals and mission.

- Perform daily, weekly, and monthly sales analysis paperwork reconciliation and other operational and managerial tasks.


- Minimum of 3+ years of retail store management experience in a women's contemporary, advanced contemporary, or luxury apparel setting

- Able to work flexible hours based on the store's needs - open to working days, nights, weekends & holidays

- Able to climb, reach & lift up to 30-50 lbs; able to stand for long periods of time

Compensation: depending on experience, $70,000 up to $80,000 + benefits!

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