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Freelance Project/Operations Manager

New York, NY 10022

Posted: 11/27/2018 Job Category: Project Manager Job Number: 103756

Title: Senior Operations Project Manager

Company: Lifestyle and Consumer Goods

Location: New York, New York

Our client, a lifestyle and consumer good company in NYC, is seeking a Senior Project/Operations Manager 


Manager with the following background (s):

•           Retail development

•           Store operations

•           Merchandise operations


The ideal candidate will have retail development, store planning, HR, Customer service, and/or hospitality experience. This person MUST have experience with CONSUMER BRANDS.


  • Lead, develop and support initiatives related to brand, program, people, process and systems.
  • Perform stakeholder analysis and collaborate with key stakeholders to ensure projects are aligned to business objectives and goals.
  • Develop business cases and define program objectives, requirements and governance structure.
  • Serve as a strategic partner to align cross-functional teams to agree upon business goals that meet project and program objectives for brand, program, people, process and systems.
  • Guide teams through the operationalization of programs and development of processes, operational tools and systems to support the future state.
  • Create an execution strategy, translating high level goals into digestible next steps.
  • Oversee change management and communications plans.
  • Facilitate project-related team meetings (i.e. kick-offs, status, internal/client reviews, etc.), and communicate action steps to the broader team. Produce executive level and team read-outs that reflect insights with facts and analytics.
  • Develop, maintain, and review all project documentation including project roadmaps, timelines, status reports and post launch reviews.



  • Bachelor’s degree.
  • 10+ years of strategy, project, and/or product management experience.
  • Prior experience with consultative role, retail or brand-centric organization.
  • Strong appreciation for brand and the internal and external customer experience.
  • Proven ability to manage multiple projects well.
  • Project Management certification or extensive experience managing large projects.
  • Display a fluid use of tools and presentation materials to convey ideas and concepts (process flow charts, project plans, presentations)


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