100% fashion Staff with care

Freelance Keyholder, Full Time

National Harbor, MD 20745

Posted: 11/15/2019 Job Category: Retail Job Number: 119306

Job Description

Job Title: Freelance Key Holder, Full Time

Location: National Harbor, MD


  • Help achieve client relation goals in order to drive sales and maintain customer focus
  • Protect the customer experience in all areas
  • Assist in training new associates on product knowledge for staff
  • Ensure compliance with all policies and procedures
  • Ensure daily monitoring and execution of sales
  • Execute and communicate product moves and markdowns
  • Responsible for all opening/closing procedures of the store on all designated shifts as per the store hours of operation
  • Supervise sales floor and provide direct supervision for an abbreviated period of time in the absence of a store manager on the floor
  • 50% of the Key holder’s time is spent on daily responsibilities that are non-supervisory in nature
  • Key Holders will be able to process returns, but cannot execute employee purchases


Skills and Requirements

Must have a minimum of 1 year of retail experience

Excellent interpersonal skills supporting a team environment

Excellent English communication - verbal and written

Excellent time management/project skills

Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Ability to recognize and react to changing work demands

Comfortable and confident in making effective autonomous (and group) decisions in a timely manner

Goal oriented: ability to stay focused on creating winning results

Dedicated to high levels of Customer Service and Sales Productivity

On the job special projects that have developed depth of related experience an asset

Physical Demands:

•  Hours/days of work can be varied due to the demands of the business

•  Must be able to work shift standing and walking and able to lift approx 20 lbs.

•  Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.


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