100% fashion Staff with care

Freelance Key Holder

Palo Alto, CA 94304

Posted: 01/24/2019 Job Category: Retail Job Number: 105776


  • Strong emphasis on customer service
  • Build business in the stores with strong focus on customers
  • Able to open and close stores and follow all processes and procedures
  • Meet daily sales goals and KPIs
  • Be able to drive business through interacting with customers and building relationships
  • Must be able to organize and motivate the sales team
  • Expert on product knowledge and product education for customers and other sales associates
  • Process and receive stock transfer- communicate with cross functional teams
  • Complete all store transactions- purchases, returns, exchanges
  • Acting manager on the floor when manager is not present
  • Actively maintain store cleanliness and organization
  • Merchandise the sales floor with direction from manager and product team
  • Work cross-departmentally to support initiatives
  • Clean, maintain and organize stockroom
  • Organize and lead in-store events and partnerships


  • Strong leadership and organization skills
  • Dependable and trustworthy with all store responsibilities
  • Professional attitude and customer service focused
  • Strong work ethic and ownership over role and responsibilities
  • Approachable, warm, available and welcoming to in-store staff
  • Capable of handling difficult customer interactions and conversations


  • Weekend availability required
  • Flexible working schedules- weekends, events, evenings, etc
  • Retail and keyholder experience required
  • Ability to carry boxes 25- 30lbs for stock transfers
  • Can bend, reach, lift and move stock and products
  • Strong written and verbal skills

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