100% fashion Staff with care

Freelance Customer Care/Personal Shopper

New York, NY 10036

Posted: 10/05/2018 Job Category: Customer Service, Stylist Job Number: 101884

Job Title: Freelance Customer Care/Personal Shopper

Location: New York, NY

Time Frame: ASAP - TBD


Responsibilities

  • Responsible for acting as a brand ambassador and providing the best luxury shopping experience
  • Daily Customer Care contacts not limited to order management, returns, user feedback
  • Process daily order entry and invoicing
  • Screen orders for Fraud
  • Process return data entry
  • Build a network of contacts globally to assist in procuring luxury product for your client base
  • Plan and implement a strategy to achieve and exceed sales goals

 

Requirements

  • 2-5 Years of Experience as a senior sales assistant with client book / personal shopper for a luxury fashion brand, as well as solid experience in selling women’s RTW and Handbags
  • Proficient in MS Word, Excel, PowerPoint, Outlook, Magento or Shopify Plus
  • Social media savvy & confident with learning to use new platforms
  • Entrepreneurial and proactive mindset
  • Sales numbers driven with a proactive attitude

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