100% fashion Staff with care

Floor Manager

New York, NY 10012

Posted: 01/13/2020 Job Category: Retail Job Number: 120714

Job Description

Title: Floor Manager

Company Description: Experiential Multi-Brand Luxury Retailer

Location: New York, NY


- Define, achieve, drive, and maintain individual and set floor sales goals.

- Lead the team in providing superior customer service as well as an engaging and professional guest experience.

- Develop and implement strategies for client retention and new client acquisition for recurring store visits.

- Maintain an expertise in product knowledge and trends and train/communicate knowledge to all associates.

- Support the management team in developing events and incentives that expand customer base with emphasis on networking.

- Communicate business opportunities that include product performance and stock levels.

- Assist in store visual merchandising initiatives and follow directive set by corporate.

- Maintains operational standards including opening and closing the store, scheduling, managing the floor, etc.

- Demonstrate strong leadership by engaging and supporting employees on the sales floor.

- Effectively coach and mentor employees on policy, procedure, and development opportunities.

- Promote a positive team environment built on trust, integrity and exceptional performance standards.

- Passionately lead a successful and goal-oriented sales team on maximizing sales.


- Completed high school diploma or GED required; a completed Bachelor's Degree or equivalent work experience.

- Min. 4+ year of previous retail sales and store management or retail leadership experience in a client-facing environment.

- Experience working in an advanced contemporary or high-end luxury retail environment.

- Able to work flexible store hours - open to days, nights, weekends & holidays.

- Able to climb, reach, lift up to 30-50 lbs, and stand for long periods of time on the sales floor.

Compensation Package:

- Competitive Salary Base

- Commission on Sales

- Yearly Performance Bonus

- Health Insurance

- 401(k) Retirement Plan + 1%

- Paid Time Off

- Product Allowance + Discounts

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