100% fashion Staff with care

Ecommerce CX Manager

Culver City, CA 90232

Posted: 04/12/2019 Job Category: Customer Service, E-commerce, Operations Job Number: 109227
 

Title: E-Commerce Customer Experience 

Company: Digital Retailer

Location: Downtown LA 

Responsibilities:

  • Working directly with Ecommerce Manager 
  • Answering Customer Inquiries via eCommerce platform; emails, social, calls, etc. 
  • Upload content to website; merchandise, promotions, etc. 
  • Working cross functionally with teams across the organization to meet end goals 

Requirements:

  • Bachelor’s Degree 
  • Proficiency with Microsoft Excel and PowerPoint
  • Strong organizational and multitasking skills with ability to balance competing priorities

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