100% fashion Staff with care

E-commerce Operations Coordinator

New York, NY 10018

Posted: 03/08/2019 Job Category: E-commerce Job Number: 107756

Job Title: E-commerce Operations Coordinator 

Company: Luxury E-commerce Company 

Location: New York City 

Responsibilities:

  • Oversee a team of remote e-commerce agents 
  • Create and send product feeds through third-party plug-ins
  • Oversee order processing, cancellations and returns 
  • Work alongside the customer service team to resolve customer inquiries and issues with orders
  • Support the E-commerce Manager oversee inventory using backend systems 

Requirements:

  • 2-3 years of previous experience in retail or e-commerce 
  • Attention to detail, strong ability to prioritize and multi task
  • Strong understanding of Excel key functions and formulas 
  • Startup minded, positive, willing to wear multiple hats
  • Ability to thrive in a fast-paced entrepreneurial environment 
  • Shopify & Zendesk experience is a plus!

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