100% fashion Staff with care

E-commerce Manager

New York, New York 10016

Post Date: 06/01/2018 Job ID: 96571 Job Category: E-commerce
 

Title: E-Commerce Manager

Company: High end contemporary brand 

Location: NYC

Responsibilities: 

  • Process all e-commerce sales orders (in Quickbooks), provide customer service for all customer inquiries and process all returns & exchanges
  • Update web inventory, work with production team on inventory management, making changes to website as needed and fulfilling all e-commerce orders promptly
  • Analyze weekly performance reporting (sales data and web data) to understand key consumer metrics
  • Manage online content; upload and merchandise product on website
  • Identify and drive opportunities to optimize navigation and usability to maximize conversion; create and implement innovative business approaches to increase brand awareness
  • Manage product photo-shoots, product styling and model styling as pertains to website imaging as well as seasonal Ad campaign production
  • Manage markdown and promotion calendar 
  • Graphic design for all e-commerce and sales/marketing initiatives
  •  

Requirements: 

Bachelor’s Degree in related field

Must have 4+ years of experience in the e-commerce business

Understanding of online merchandising for contemporary or luxury product

Ability to effectively communicate with all levels of management and all teams

Ability to move effortlessly between strategic planning and tactical execution

 


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