100% fashion Staff with care

E-Commerce Operations Manager

New york, NY 10018

Post Date: 07/03/2018 Job ID: 97891 Job Category: E-commerce, Operations

Title: E-Commerce Operations Manager

Company: Advanced contemporary feminine bohemian brand

Location: New York, New York

Responsibilities: 

  • Monitor analytics and generate weekly and quarterly reports including recommendations on initiatives to increase conversions
  • Identify, evaluate and execute initiatives for increased operational efficiency.
  • Oversee monthly product launches and web updates
  • Strategize and implement content for homepages, landing pages, and store/stocklist information pages
  • Sequence and monitor site and make changes based on inventory, web sales, and direct to consumer sales; update consistently based on newness, and sales trends
  • Use Shopify and Google Analytics to monitor traffic to website as well as customer’s page views and patterns.
  • Partner with customer service to ensure feedback and call outs were noted on the site and to the right departments
  • Review marketing emails on ongoing basis
  • Partner with all teams to ensure best customer service is in place
  • Own the customer flow and journey, from product shoots, uploads to shipping

QUALIFICATIONS:

  • Must possess Bachelor's degree from an accredited four-year college
  • Must have 3-5 years of fashion e-commerce knowledge and experience
  • Must have have an amazing eye for fashion merchandising

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