100% fashion Staff with care

Discount Store General Manager

Brooklyn, NY 11201

Posted: 05/20/2019 Job Category: Retail Job Number: 110588

Responsibilities :

  • General Operating Requirements
  • Maximizes productivity by minimizing steps and touches while working.
  • Analyzes Store reports to evaluate controllable expenses
  • partnering with the District Manager as needed
  • Partnering with the District Manager as needed top create action plans
  • Ensures proper scheduling of Associates to meet business objectives.
  • Organizational Development
  • Recruits, hires, trains and develops Assistant Managers, Keyholders and Part and Full-Time Associates.
  • reduce Store turnover through selection, training and motivation opportunities, contests and training.
  • Ensures all required training for new associates
  • Responsible for addressing personnel and performance issues including coaching, and following through with Human Resources procedures
  • Expense Control
  • Leads all expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
  • Maintaining a Safe & Secure Environment
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Ensures all Associates understand and can execute emergency operating procedures.
  • Customer Service
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
  • Personal and Store Brand
  • Reinforces the Company Dress Code at all times.
  • Represents and supports the Company brand at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping
  • Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Loss Prevention
  • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • Two or more years of Store management experience in a retail environment
  • Must maintain a high level of Customer service.
  • Ability to train, coach and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Must exercise considerable independent judgement and discretion.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Certain assignments may require other qualifications and skills

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