100% fashion Staff with care

Director of Technology

Santa Ana, California 92704

Post Date: 04/19/2018 Job ID: 94914 Job Category: CRM, Technology

Title: Director of Technology

Company: Luxury Fashion Brand

Location: Orange County, CA

Responsibilities

  • Innovate and improve the in-store customer experience through new technology
  • Partner with internal teams to optimize initiatives and platforms
  • Prioritize and plan new products or projects within budget
  • Oversee CRM, introduce latest retail technology and optimize clienteling and customer retention programming
  • Drive analysis across all technical metrics. 
  • Assist with all technical and digital elements of new location openings. 
  • Serve as the direct IT support and build long term solutions
  • Manage IT team and service center
  • Define and specify details for new features directly tied to the company’s overall strategy.
  • Optimize technical experience across all channel.

Qualifications 

  • 10+ years in IT or Technology with robust experience in Retail
  • Deep understanding of emerging and existing technology solutions..
  • Strong leadership qualificatoins
  • Strong product management skills. 
  • Ability to thrive in an intimate, fast-changing environment

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