100% fashion Staff with care

Director of Customer Service

New York, NY 10018

Posted: 03/15/2019 Job Category: Customer Service Job Number: 108028

Title: Director of Customer Service (b2b) 

Company: International Manufacturer 

Location: Greater Long Island Area 

Responsibilities: 

  • Director responsibility for multiple Call Center teams
  • Develop, evaluate, and implement strategies to meet or exceed objectives 
  • Develop programs and organization structure service
  • Building a team that thrives on servicing customer as well as working together to achieve the company’s objectives

Requirements:

  • Bachelor's Degree 
  • Strategic thinking and independent initiative to constructively challenge and impact the decision making process
  • Ability to operate with cross-functional

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