100% fashion Staff with care

Design Consultant / Customer Service

Menlo Park, CA 94025

Posted: 09/06/2019 Job Category: Customer Service Job Number: 116124

Title of Job: Customer Service Design Consultant

Location: Menlo Park, California

Company: Luxury Home Goods Company

 

Responsibilities:

  • Guide customers through a joyful purchasing experience loaded with valuable product knowledge 
  • Develop lasting customer relationships via phone calls, live chat and email communications
  • Proactively follow up with customers at every stage in the journey 
  • Effectively set and follow a detailed daily schedule, which encompasses multiple activities and priorities to achieve maximum time efficiency

 

Requirements:

  • A smiling, charismatic phone presence 
  • Positive energy, openness to coaching and feedback and a proactive goal oriented mindset
  • Passion about our products and educating customers on all that they offer
  • Excellent written and oral communication skills
  • Strong organizational skills and attention to detail

 

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