100% fashion Staff with care

Department Manager

New York, NY 10017

Post Date: 07/10/2018 Job ID: 98060 Job Category: Assistant Manager, Retail

Title of Job: Department Manager, Flagship

Company Description: High End Men's and Women's Retailer

Location: 5th Avenue, NYC

Responsibilities:

  • Responsibilities include store operations, hiring, and developing the staff, merchandising, and customer service.
  • Achieve and exceed productivity and sales plan expectations both personally and as a team
  • Maintain front-of-house staff and operations including hiring, talent development, customer service and traffic flow
  • Assist executive team to monitor and review the performance of all salon personnel with the assistance of the Human Resources Manager management team
  • Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage
  • Meet inventory accuracy
  • Set an example of exceptional customer service by leading sales efforts on the selling floor
  • Coach and develop each sales professional to identify areas of opportunity in customer service and selling
  • Recruit, train, motivate and retain quality sales associates
  • Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business
  • Maintain a high level of visual merchandising and floor set standards
  • Perform daily paperwork reconciliation and other operational tasks as needed
  • Supervises store personnel and enforces company policies while adhering to proper procedure regarding disciplinary action
  • Help execute in-store events and rollouts

Requirements:

3-5 years in an Assistant or Store Manager role

Competency in written, verbal, and communicative skills

Experience in a luxury retail or hospitality environment

Strong community ties and ability to develop loyal local client base

Salary: Competitive base (commensurate upon experience) + bonus, 100% health benefits coverage, clothing allowance, 401k with match, paid vacation and more!


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