100% fashion Staff with care

Customer Service Representative

New York, NY 10018

Posted: 08/15/2019 Job Category: Customer Service Job Number: 114802

Title: Customer Service Representative 

Location: New York, NY

Company Description: E-Commerce Startup specializing in luxury pre-owned handbags

Responsibilities:

  • Answer all incoming customer service phone calls and emails in a timely manner
  • Live chat with customers as requests come in
  • Build relationships and engage with customers 
  • Identify customers’ needs – this includes but is not limited to clarifying customer information, order information, research & investigate customer issues and provide solutions/alternatives.

Requirements:

  • At least 1 year of previous customer service

 

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