Customer Service Representative
New York New York, New York 10018
Title of Job: Customer Service Representative
Company Description: Childrenswear
Location: New York, New York.
- Resolve customer complaints via phone, email, mail, or live chat.
- Provide timely and accurate information regarding inquiries and suggest solutions regarding any issues
- Process exchanges/returns.
- Assist with profile updates.
- Provide customers on company process
- Utilize computer technology to handle high call volumes.
- Work with customer service manager to ensure proper customer service is being delivered.
- Experience with Magento is a plus.
- Ability to work in fast-paced environment.
- 2+ years of experience in similar role.
Salary: Dependent on experience.