100% fashion Staff with care

Customer Service Manager

Los Angeles, California 91436

Post Date: 06/01/2018 Job ID: 96615 Job Category: PIPELINE JOB
 

Role: Customer Experience Manager

Location: Los Angeles, CA 

Company: Accessories brand 

Responsibilities: 

  • Advocate for our customer, delivering superior service and helping create the best service policies in the industry
  • Answer all customer inquires via phone call, email and chat 
  • Quickly and efficiently problem solve for customers 
  • Work closely with the leadership team to develop initiatives that improve the customer experience

Requirements:

  • Strong work ethic, communication skills, and high levels of empathy
  • Ability to work at corporate for 3 days out of the week with 2 days work from home

Salary: DOE


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