100% fashion Staff with care

Customer Service Associate

Los Angeles, CA 90079

Posted: 01/16/2020 Job Category: Customer Service Job Number: 120882

Job Description

Title: Customer Service Associate

Location: Los Angeles, CA

Company Decription: Fast Growing Women's Apparel Brand

Responsibilities

  • In charge of inbound/outbound emails
  • Responsible for incoming phone calls
  • Process payments
  • Process RA requests and issue credit memos
  • Answer customer requests via phone or email
  • Create/Update customer information on company’s system
  • Process orders
  • Contact for shipment and payments
  • Participate to national shows if required

 

Requirements

  • Dynamic
  • Positive Attitude
  • Eager to work in a growing company
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Fluent in English (Spanish/French is a +)
  • Punctual and organized
  • Good computer skills – Excel/Word/Powerpoint/Emails
  • Smartsheet/Blastramp experience is a plus

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