100% fashion Staff with care

Customer Service Agent Temp

Amherst, NY 14221

Posted: 08/25/2020 Job Category: Customer Service Job Number: 148020

Job Description

 

  • Job Title: Customer Service, Vehicle Lease Rep
  • Job Type: Temporary
  • Industry: Automotive
  • Timeframe: 9/14/2020-12/12/2020
  • Location: Amherst, NY
  • Responsibilities:

-Assist customers with their early lease terminations
-Quote remaining payments on vehicle lease

-Submit orders for vehicle inspections
-Provide customers and dealers with over mileage information
-Assist customers who are looking to refinance their lease
-Follow clients’ policy to aid customers during post maturity stage
-Perform other duties as assigned

  • Qualifications:

-High school diploma or GED
-Minimum one year experience in a high-volume call center
-Demonstrated ability to take independent initiative
-Intermediate proficiency with Windows based software programs (i.e. MSWord, Excel)
-Solid analytical and multi-tasking skills that result in solid decision-making skills and time
management

-Strong customer/client focus with the ability to resolve issues with a positive outcome
-Comfort working in a fast-paced, high-volume office setting with great attention to detail

 

 

 

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