100% fashion Staff with care

Customer Experience Associate/Manager

New York, NY 10018

Posted: 08/16/2019 Job Category: Customer Service Job Number: 114908

Title: Customer Experience Associate/Manager

Company: Skincare Brand 

Location: New York, NY 

Responsibilities:

  • Respond to all customer inquiries via social media, e-mail and phone calls
  • Provide customer feedback
  • Provide product knowledge to all customers
  • Understand clients' needs and escalate any issues 

Qualifications:

  • Customer service experience 
  • Experience with community management through social media 
  • 1-2+ years customer service experience 
  • Strong interpersonal skills 

Salary: DOE 

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