Customer Experience Agent
16055 Ventura Blvd Suite 425 Encino, California 91436
Role: Customer Experience Agent
Location: Los Angeles, CA
Company: Fine Jewelry Brand
- Advocate for our customer, delivering superior service and helping create the best service policies in the Jewelry industry.
- Serve as the front line, on-call resource for all customers via phone, email and live chat
- Can quickly and thoroughly solve problems for customers any time deliveries, transactions and experience
- Will work with our leadership team to develop initiatives that improve the customer experience
- A strong work ethic, communication skills and high levels of empathy are vital to this position.
- Are willing to work from our Los Angeles production house at least 3 days a week.