108 W 39th Street New York, NY 10018
Title: Community Manager
Company: Cosmetics Brand Startup
- Overseeing all customer experience channels; text, live chat, e-mail and all social media customer inquiries
- Ensure a great rapport on social media sites, responding to customers comments, etc.
- Giving the upmost service to any of our loyal customers
- Being a subject matter expert on all of our products
- 1-3 years of experience in a customer experience role
- Experience managing social media accounts in terms of customer comments etc.
- Bachelor's Degree
- Ability to adapt to a fast paced + startup environment