100% fashion Staff with care

Client Relations Coordinator

New York, NY 10019

Posted: 05/15/2020 Job Category: Marketing, Sales Assistant Job Number: 130751

Job Description

Job Title: Customer Relations Coordinator

Company Type: Contemporary Women’s Brand

Location: Long Island City, NY

Duration: Ongoing

Overview: Seeking a personable and detail-oriented Customer Relations Coordinator

About the Job:

Assist customers via phone, email, and live chat

Work cross-functionally with other teams to resolve client issues

Provide feedback to other departments on common customer inquiries

Exhibit positivity and enthusiasm for the brand

Working on sales and purchase orders

Go the extra mile to provide high-quality customer service creating a positive and memorable customer experience

Must have:

You have at least 2 years of experience in a customer facing role and handling accounts

Must have experience with QuickBooks

Experience with JOOR

Wholesale experience in contemporary fashion preferred!

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