100% fashion Staff with care

Client Advisor

New York, NY 10012

Posted: 11/10/2020 Job Category: Retail Job Number: 157992

Job Description

Title: Client Advisor
Company Description: Edgy Ready-To-Wear + Luxury Goods Designer
Location: New York, NY


Key Responsibilities:

  • Achieve your personal and the store’s daily, monthly and annual sales targets.
  • Demonstrate in-depth knowledge and understanding of different sales techniques in order to drive sales and hit KPI's.
  • Provide excellent service through continued commitment to the company's values and mission.
  • Understand current products, trends, and collections, ensuring that clients are informed and aware.
  • Manage customer complaints, seeking assistance when necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
  • Assist with replenishing stock and maintaining high standards of merchandise and product presentation.
  • Support the store with cycle counts and during bi-annual inventories.
  • Support with the processing of shipments and transfers, in line with the relevant procedures. 
  • Assist with opening and closing procedures for the store in line with company security rules and procedures.
Position Requirements:
  • Completed high school diploma or GED; Bachelor's Degree preferred.
  • Min. 2+ years of high-end luxury clienteling experience.
  • Active and high-level client book that you can bring to the business; ideally seeking client book of $1MM in sales. 
  • Personal appearance and presentation must be strictly in line with company’s uniform and grooming standards.
  • Ability to adapt to frequent changes and work well in a high pressure environment.
  • Excellent written and oral communication skills.
Compensation Package:
  • Competitive Hourly Base
  • Commission % on Sales
  • Health Insurance Coverage
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401k Retirement Plan + % Match
  • Life Insurance Coverage
  • Short-Term + Long-Term Disability
  • Commuter Benefits
  • Miscellaneous Benefits
  • Wellness Benefits
  • Paid Time Off
  • Product Discounts

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